Terms of service

Last updated: September 4, 2026. These terms form the agreement between you and MLJ, SASU for the use of NourishPlanner and of the website nourishplannerapp.com. Please read them before you subscribe.

1. Acceptance

By creating an account, submitting the demo request form or using any part of the service, you accept these terms on your own behalf and on behalf of the practice you represent. If you do not accept them, do not use the service. If you are agreeing on behalf of a company or a partnership, you confirm that you have the authority to bind it.

2. What the service is

NourishPlanner is a web application for registered dietitians and nutrition practices. It lets a practitioner store her own recipes and plan templates, assemble a personalized weekly meal plan for a client, deliver that plan by email or in a client facing app, generate a grocery list, collect a short daily check in from the client by text message or in the app, and view adherence across her caseload. It also produces session summaries and exports. NourishPlanner does not diagnose, does not prescribe, does not provide medical or nutritional advice and is not a medical device. All clinical decisions are made by the practitioner, who remains solely responsible for the care she delivers and for compliance with her licensure and scope of practice.

3. Accounts and eligibility

You must be at least eighteen years old and legally able to enter a contract. Practitioner accounts are intended for credentialed nutrition professionals and the staff who support them. You are responsible for the accuracy of the account information you provide, for keeping your credentials confidential, and for everything done under your account. Tell us promptly at jimenezjulien42@gmail.com if you believe an account has been used without your permission. Seats are personal to a named practitioner and may not be shared between people.

4. Acceptable use

You agree not to use the service to send unsolicited commercial messages, to upload material you have no right to use, to attempt to gain access to another practice's records, to probe or stress the infrastructure, to reverse engineer the application, or to resell access to it without a written agreement. You also agree not to upload client information you are not permitted to process. We may suspend an account that puts the platform or other customers at risk, and we will tell you why.

5. Subscriptions and billing

Three plans are offered, billed monthly in United States dollars: Solo Dietitian at $39 per month for one practitioner seat, Practice at $85 per month for up to five practitioner seats, and Group at $175 per month for unlimited seats across sites. Prices exclude any tax that may apply in your jurisdiction. There is no setup fee and no charge per client, no matter how large your caseload becomes. The subscription renews automatically on the same day each month until you cancel. If a payment fails we will retry and contact you before any suspension. We may change prices with at least thirty days written notice, and a price change never applies to a period you have already paid for.

6. Cancellation

You may cancel at any time from your account settings. Cancellation takes effect at the end of the monthly period you have already paid for, and there is no exit fee and no notice period. Monthly payments already made are not refunded on a pro rata basis, except where French consumer law or a mandatory local law requires it. If we terminate your account for a reason other than a breach of these terms, we refund the unused part of the current month.

7. Your data

Recipes, plan templates, client records, check in responses and any other content you put into NourishPlanner belong to you and to your practice. We claim no ownership over them. We process them only to provide the service, to keep it secure and to comply with the law, and we act as your business associate for protected health information under a business associate agreement offered on every plan. We do not sell your data, we do not share it with advertisers and we do not use client health information to train models. You can export your library, your plans and your check in history at any time in CSV and PDF form. After an account closes, exports stay available for thirty days and the records are deleted within ninety days unless the law requires us to keep them longer.

8. Service availability

We aim for 99.9 percent monthly availability, measured excluding scheduled maintenance, which is announced at least forty eight hours ahead and is normally carried out on a Saturday between 2 a.m. and 5 a.m. Eastern Time. We do not promise that the service will be uninterrupted or error free. If a serious incident interrupts the service, we publish what happened and what we changed.

9. Warranty disclaimer

The service is provided as it stands. To the maximum extent permitted by law, MLJ, SASU disclaims all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will meet a specific clinical objective or produce a specific outcome for any client.

10. Limitation of liability

To the maximum extent permitted by law, MLJ, SASU is not liable for indirect or consequential loss, for lost profits, for lost goodwill or for loss of data that you could have prevented by using the export tools we provide. Our total aggregate liability arising out of or in connection with the service is limited to the amount you paid us in the twelve months preceding the event that gave rise to the claim. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

11. Indemnity

You agree to indemnify MLJ, SASU against claims, damages and reasonable legal costs arising from your use of the service in breach of these terms, from content you upload without the right to do so, or from care you deliver to a client. We will notify you promptly of any such claim and let you take part in the defense.

12. Changes to these terms

We may update these terms to reflect changes to the service or to the law. Material changes are announced by email to the account owner at least thirty days before they take effect, and the date at the top of this page always shows the current version. Continuing to use the service after that date means you accept the updated terms. If you do not, you may cancel without penalty.

13. Governing law and jurisdiction

These terms are governed by French law. Any dispute that cannot be settled amicably falls under the exclusive jurisdiction of the competent courts of Paris, France. Mandatory consumer protection rules of your country of residence continue to apply where they are more favorable to you.

14. Contact

Questions about these terms go to jimenezjulien42@gmail.com, or to MLJ, SASU, publication director Jimenez Julien. Publisher details are listed on the legal notice, and data handling is described in the privacy policy.